Privacy Policy

Privacy Protection Policy

Welcome to Joywishes, where your privacy and security are our top priorities. This Privacy Protection Policy outlines how we collect, use, and safeguard your personal information when you visit our e-commerce website. By accessing or using our website, you agree to the terms outlined in this policy.

1. Information We Collect:

  • Personal Information: When you make a purchase or create an account with Joywishes, we may collect personal information such as your name, email address, shipping address, and payment details.
  • Browsing Information: We may collect non-personal information such as your IP address, browser type, and device information to improve our website's performance and provide a better user experience.

2. Use of Information:

  • Order Fulfillment: We use the information you provide to process your orders, deliver products, and communicate with you regarding your purchases.
  • Personalization: We may use your browsing history and preferences to personalize your shopping experience and recommend products that may interest you.
  • Marketing Communications: With your consent, we may send you promotional emails or newsletters about our products, special offers, and events. You can opt out of these communications at any time.

3. Data Security:

  • We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
  • All payment transactions are encrypted using Secure Socket Layer (SSL) technology to ensure the security of your financial information.

4. Third-Party Disclosure:

  • We do not sell, trade, or transfer your personal information to third parties without your consent, except as necessary to provide services to you (e.g., shipping companies, payment processors).
  • Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

5. Cookies:

  • We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and customize content based on your preferences. You can manage your cookie preferences through your browser settings.

6. Children's Privacy:

  • Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.

7. Updates to this Policy:

  • We may update this Privacy Protection Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly.

8. Contact Us:

  • If you have any questions, concerns, or requests regarding our privacy practices, please contact us at joywishescandle@outlook.com. Our dedicated team will be happy to assist you.

Thank you for trusting Joywishes with your personal information. We are committed to protecting your privacy and providing you with a secure online shopping experience.