Shipping-Policy
We currently ship within the United States
USA
We ship to the continental United States, Hawaii and Alaska
Tracking notifications will be sent when the order is processed, not when it is shipped. After receiving the tracking information for the current year, please wait 48 hours for it to finally take effect. Alaska and Hawaii may take longer
deal with
Orders will be processed within 24 to 72 hours. There may be a slight delay on Fridays, Saturdays, Sundays or holidays. We will notify you in time and process it as soon as possible.
Transportation time
7-10 working days
- Please note that estimated shipping time does not include time to process the order, shipping time is calculated from the time the package is handed over to the carrier
- We are a small team and will carefully customize and ensure your products are comfortable to use. Many times we need to process the products manually, please understand.
Warehouse Holiday
American local holidays
International Transport
coming soon!
Joywishes is not responsible for lost or stolen packages. Once our carrier picks up and scans the package shipping and delivery status is no longer under our control. Please contact the local courier directly to find out the package or address where the package was lost or stolen. Change request.
It is the customer's responsibility to ensure the accuracy and security of the shipping address provided. For shipping reasons entered incorrectly or left due to unreliable or unsecured shipping addresses. We are not responsible for stolen or lost packages, please consider shipping to an address where someone is always present to receive your shipment, this could be your place of residence or your place of work
If your package stops moving at any time, don't worry it's still on its way to you, it's most likely just being scanned by customs or a new distribution center. Sometimes there are weather delays or event delays. Your tracking page will be updated with the latest shipping status.